Frequently Asked Questions
1. Do you ship hot tub covers nationwide?
Yes, we ship to all U.S. states, with some restrictions for remote, mountain, or island locations.
2. How much does shipping cost for hot tub covers?
Shipping is always free on all hot tub covers.
3. Can I return my hot tub cover if it doesn’t fit?
All hot tub covers that ship directly from our factory are non-returnable. Please make sure to double check the measurements before placing the order.
4. Do you make custom hot tub covers for swim spas?
Yes, we custom make all of hot tub covers including a swim spa. Hot Tub Covers that measures over 96" is considered as an oversize and there will be different pricing to follow. Call our team now at 888-700-1198 to get a quote or email us at support@hottubcovers.com.
5. Do you make a cover with raised speakers?
Yes, we do as long as you have the measurements.
- Do you make a cover for an in ground spa with spillover?
Yes, we just need the measurements of the spillover.
- What are the available colors?
- What is your production lead time?
Our current lead time in production is approximately 3-5 weeks and delivery is estimated at 4-7 business days.
- Why can’t I enter my dimensions for hot tub covers?
If you select a specific model of hot tub covers, the measurements are pre-populated and cannot be changed since they are pre-loaded. You can either indicate the changes you want or select the shape of your spa and manually enter the specifications.
- Can I measure my old cover?
We recommend to measure the spa itself(widest perimeter). However, you can use the old cover’s measurement if it still fit perfectly to the tub.
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Does your hot tub covers come with safety straps?
All of our hot tub covers, come with 4 standard straps with male and female clips.
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How much does a hot tub cover weigh?
Most standard hot tub covers under 96" weigh approximately 50–55 lbs. depending on specifications.
- Does your hot tub covers come with handles?
Yes, we can add handles (including gazebo handles on the fold) upon request.
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Are hot tub covers weather-resistant?
Yes, our covers are built to withstand UV rays, rain, snow, and extreme temperatures, helping protect your spa year-round.
15. What is an average lifespan of hot tub covers?
The lifespan of hot tub covers depends on quality, usage, weather exposure, and hot tub maintenance. On average, a durable cover lasts 3–7 years. To extend its life, clean it regularly, keep it out of harsh sunlight, and protect it from extreme weather. Choosing covers from the best hot tub brands ensures longer-lasting performance.